Our Clients

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We are fortunate to have worked with progressive and successful clients. Here is what they have to say about the Effective Managers services. Please email Dwight if you would like a client reference and he will put you in touch.




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We received excellent value in terms of insights and strategies for improving manager effectiveness.

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George Weber
President and CEO, Royal Ottawa Health Care Group (The Royal)

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I find Dwight great to work with. His vast experience working in diverse organizations shows in his delivery of messages, insights and ability to work in and understand our culture.

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Cal Crocker
Executive VP and CFO,
Royal Ottawa Health Care Group (The Royal)


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Dwight has a very non-intrusive approach in getting to the heart of the issues. He facilitated focus group sessions with hospital managers that brought to light that we were no different than many other organizations.

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Rosanna Lashley
Director, Human Resources & Labour Relations,
Royal Ottawa Health Care Group (The Royal)


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Dwight’s work was like that of an experienced orchestral conductor, unifying our organization toward leading through change. He provided us with structure, synchronization, and always kept us focused on the impact of our desired outcomes.

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Peter Youell
Director Learning & Development and Telemedicine Programs,
Royal Ottawa Health Care Group (The Royal)


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… we immediately began experiencing the benefits of better cross-functional working relationships and accountabilities.

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Ronald M. Bachmeier
President & CEO, ZCL Composites Inc.


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One area that I really enjoyed working with Dwight on was the implementation. Dwight did an excellent job of providing support and guidance throughout the process.

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Joe Santoro
Vice President of HR, ZCL Composites Inc.






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Dwight is very knowledgeable, capable and flexible, and was able to integrate his systematic methods into our own approaches

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Chayaditt (Sak) Hutanuwatra,
Chair






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…prepared with precision, delivery was impeccable, knows his stuff, engages the audience and kept things moving…

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Heather L.A. MacNeil,
Vice President, Client Services






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The Manager Effectiveness Assessment Report provided an in-depth analysis of the responses to 94 survey questions. Differentiating between Felt Accountability and Clarity of Accountability was our eureka moment...

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Sharon Flood
Director, HR & People Development, RANA Respiratory Care Group


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[The survey] prompted us to examine our formal processes and role definitions. Some of our teams have undertaken process mapping and improvement as a result.

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Dean François Julien
Dean, Telfer School of Management




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This survey will help us map our strategies for the next 3 to 5 years

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Jo-Anne Poirier
President and CEO, Victorian Order of Nurses




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We have changed the way we communicate with each other and streamlined project management processes.

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Linda Eagen
President and CEO, Ottawa Regional Cancer Foundation




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The survey report enabled us to zero in on areas of concern and build further on our strengths.

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Larry McIntosh
President & CEO, Peak of the Market






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The results of the survey were very illuminating, particularly regarding the flow of work and the high levels of dependencies between our internal teams.

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Lynn Stevens
Vice President Human Resources, Calian



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