- Engaged employees have 48% FEWER safety incidents
- There are 41% LESS quality incidents
- Absenteeism is 43% LOWER
- Customer ratings are 10% HIGHER
- Productivity is 21% HIGHER
- Profitability is 22% HIGHER
Posts Tagged ‘featured’
Today’s management literature seeks to hold entire organizations accountable. Take, for example, the public holding a corporation responsible for an oil spill (BP, anyone?). However, this does not translate to the accountability framework within the company, where multiple points of accountability simply cannot exist. For example, how well is that sign in the kitchen asking everyone to wash their own dishes working?
What is it about the popular reality show The “X” Factor that has so many of us glued enthusiastically to our television sets every week? For one thing, we like success stories. It feels good to see talented, engaging and passionate people reach their goals. As I was watching, it occurred to me that there are some strong parallels between the “X” Factor and management. And as every one of us knows, when you’re “on,” and that feeling in your gut says you’re doing something right, it’s about as close to experiencing the “X” factor as you can get.
Manager effectiveness drives organizational performance. What are today’s most effective managers doing?
The most important relationship in an organization is the one between the manager and the manager’s subordinates. As a result, the organization’s overall performance is largely driven by the effectiveness of its managers. So how do the most effective managers manage?