Author Archive

Dwight Mihalicz

Dwight Mihalicz has over 40 years’ experience helping local, national, and international organizations achieve greater productivity, efficiency, and performance.

The Blueprint to Effective Management

Dwight Mihalicz,

engagement smallSee the Webinar on our YouTube Channel
Broadcast January 25, 2017

How do you create and sustain an accountable organization?

How do you ensure your successful managers are also your effective managers?

How do you avoid promoting someone into a manager position where they will fail?

There is a common thread. And it has to do with accountability. By understanding the relationships you can manage more effectively and build more effective teams.  

Learn how these concepts can apply in your situation!

The Webinar includes up to 60 minutes of helpful content and a question and answer period.

View Here

Is Your Strategy Execution Stalling? Here’s Why.

Dwight Mihalicz,

Strategy CrisisManagers are in a really tough spot. Your strategy demands that they deliver more and more, but organizational systems get in the way more often than they help. So while managers are running faster and more furiously than ever, they often cannot get to their most important work. So the strategy stalls.

This matters. Organizations in general fail to execute their strategies 70% of the time. In spite of a clear vision and strategy, as work flows down and across the organization efforts become diffused and confused. Most managers and employees are working hard, but they fail to give sufficient attention to the right work. What are some of the symptoms?

SHOW-ing Them How it Works: SHOW DC and a New Approach to Managing

Dwight Mihalicz,

SHOWDC Concept

SHOW DC Concept

Being the first at anything is both exciting and challenging. SHOW DC, Thailand’s first retail and entertainment mega complex, is no exception. The company has created an innovative concept, combining shopping, entertainment and tourism in one venue, the first of its kind in Asia.

As the initial construction of the facilities was nearing completion, SHOW DC was looking for guidance in establishing the operating and managerial processes that would be required to run such a multi-faceted, complex operation. To further complicate matters, SHOW DC in Bangkok was only the first of twelve complexes that company planned to build. The processes that were established in the initial project would be applied to future operations.

Management Consulting – an insider’s view.

Dwight Mihalicz,

A photo by Ales Krivec. a management consultant, and a volunteer for the profession, I am often asked about management consulting as a profession. My second career has been in management consulting, and I have never regretted for a moment getting into this profession. And it is a profession. But what does it mean to be a management consultant?

Size of Industry

Consultancy UK considers management consulting to have “the aim of improving the effectiveness of their business strategy, organisational performance and operational processes”. But industry specifics are not tracked by this definition, so they consider Strategy, Human Resources and Operations consulting as making up Management Consulting.

According to Consultancy UK in its recently published analysis of the global consulting market, the global size of the management consulting industry is just over US $130 billion dollars. I might argue whether all aspects of Operations consulting fit within Management Consulting, but by any measure, the consulting industry is HUGE, has an average annual growth of 4.3%, and grew by some 5.5% last year alone.

Training – Why it is failing to deliver and what you can do about it

Dwight Mihalicz,

apple learning trainingTraining is important in organizations. But there is a growing trend that I am noticing as I work with clients. There is an increasing cynicism as to whether training budgets are producing the results they should. There is a realization that there are performance gaps that need to be closed, but the training investment is simply not delivering.

This doesn’t apply to all training. Specific skills training is not being questioned as the results are pretty good. If a new piece of equipment is installed, of course the operators need to be trained. The Health and Safety people need regular training to keep their skills up to date. When a new phone system is installed everyone gets an hour of training to be sure they understand the features. I think of these as pure skills training. The team’s manager understands the skills required to do the work, and if there is a gap in an employee’s skill level, the employee can be provided training so they can develop the skill.

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